Last updated: 4th May 2026
Introduction
JK Group (“JK”, “we”, “us”, “our”) respects your privacy and is committed to protecting your personal data.
This Privacy Policy explains how we collect, use, store, and protect personal data across our operations. It applies to all websites, services, and interactions with JK Group companies.
JK Group operates internationally, with headquarters in the Netherlands and operating entities in multiple countries, including the United Kingdom, Germany, Ireland, Denmark, Poland, the United States, and others.
Data Controller
Depending on your interaction, the relevant JK entity acts as the data controller.
For general enquiries:
- JK BEHEER B.V. (Netherlands) – Group Head Office
- Local JK entities (e.g. UK, DE, IE, DK, PL, US, BE) act as controllers for local operations
1. Information We Collect
We may collect and process the following types of personal data:
- Information you provide to us
- Name
- Company name
- Email address
- Telephone number
- Any information submitted via contact forms or email
- Automatically collected information
- IP address
- Browser type and version
- Pages visited and time spent on the site
- Referring website addresses
2. How We Use Your Information
We use your information to:
- Respond to enquiries and provide requested information
- Deliver our products and services
- Improve our website and user experience
- Maintain security and prevent fraud
- Comply with legal obligations
We will only use your data where we have a lawful basis, including:
- Your consent
- Performance of a contract
- Legitimate business interests
- Legal compliance
3. Sharing Your Information
We do not sell your personal data. We may share your data with:
- Service providers (e.g. website hosting, IT support)
- Professional advisers (e.g. legal or accounting)
- Authorities if required by law
All third parties are required to respect the security of your personal data.
4. Data Retention
We retain your personal data only for as long as necessary to:
- Fulfil the purposes we collected it for
- Satisfy legal, accounting, or reporting requirements
5. Data Security
We implement appropriate technical and organisational measures to protect your data from:
- Unauthorised access
- Loss or misuse
- Alteration or disclosure
6. Your Rights
Under UK GDPR, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Object to processing
- Request restriction of processing
- Request data portability
To exercise your rights, contact us using the details below.
7. Cookies
Our website may use cookies to enhance user experience and analyse site traffic.
You can control cookies through your browser settings.
8. Third-Party Links
Our website may contain links to other websites. We are not responsible for the privacy practices of those websites.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact:
JK Floorheating Ltd
Email: sales@jk-gb.com
Address: Unit 10, Skyways, Exeter Airport Business Park, Exeter, Devon, EX5 2UL
Phone: 01392 301 344
